Technology Manager

Focus of the Role

We don’t just talk, we do. Lead the change with us.

At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere. 

We are a global team of nearly 800 changemakers, operating in more than 30 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference. 

In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you’re from or who you are, if you’re passionate about the transformative power of progressive politics, we invite you to build a better future with us.

We encourage early application as we reserve the right, if required, to close this role ahead of the date advertised.

Job Introduction

TBI Gambia is seeking a skilled Digital Identity (ID) Technology Manager to join our team for a period of two (2) years. The selected candidate will have a proven track record of collaborating with clients in the public sector and working with technicians on diagnostics and developing for implementation digital identity solutions based on existing national identity infrastructure.

In addition, the candidate will work with the Ministry of Communications and Digital Economy to assess and develop a holistic Public Key Infrastructure (PKI) framework including emerging technologies that can facilitate trusted services, authorisation, and authentication. The Gambia currently does not have a national PKI framework in place.

The successful candidate will build relationships across the Gambia technology sector, provide technical advice to the Ministry, support on realising the delivery of all components within the scope of a digital ID program and collaborate across the Institute to draw on requisite expert advice and technical support as required.

We would consider supporting applicants not currently based in or with a right to work in The Gambia to relocate for this role.

Key Responsibilities

The identified candidate will be embedded with the Ministry of Communications and Digital Economy. They will work extensively across stakeholders supporting diagnostics and strengthened technology ecosystem offerings for Digital ID and PKI. The ultimate goal of the support provided is enhancing the country’s use of digital technologies to improve public service delivery, and the adaptation and trustworthiness of technology systems available in the public domain. The candidate will have opportunities to interact with other colleagues across the Institute to bring the best of TBI to the solutions developed in the Gambia. Responsibilities will be as follows:

1. Technical inputs: 

• Provide expert hands-on support to developing Digital Identity and national Public Key Infrastructure.
• Deep dive into the current architecture of national ID systems. This will be followed up by diagnostics and developing interoperable Digital ID frameworks across stakeholders for implementation.
• Deep dive into the existing security framework and support the Ministry to develop a PKI framework for implementation. 
• On an ongoing basis support will include providing, as required, inputs to relevant policy reviews and updates.  
• Work with the Ministry on the costing of target solutions for Digital Identity and Public Key Infrastructure. 

2. Stakeholder engagements and partnerships:

• Build core relationships with counterparts at the Ministry and its key correlated agencies.
• Engage with other relevant stakeholders in the public, private and development sector including those external to the Gambia as required.  
• Build and hold key relationships across the Gambia technology ecosystem.
• Draw in requisite support from additional TBI teams to develop solutions and explore partnership and funding opportunities.

3. Quality assurance and thought partnership:

• The Technology Manager will support the Ministry in shaping robust frameworks, taking into consideration regional and global standards. 
• As needed, present innovative thinking and make contributions to the evolving digital transformation strategy.
• Contribute to thought partnership within the Gambia technology ecosystem as well as within the relevant TBI communities of practise.
   

Person Specification

• Experience in the deployment of Digital ID and cybersecurity (PKI) frameworks at a national or regional level. Experience assessing government technology policy needs is a bonus but not a core requirement.
• Significant consulting experience preferred.
• Experience carrying out information systems assessments and providing technical recommendations.
• Familiarity with the ecosystem of the ICT sector and experience working with key stakeholders in tech and digital; prior experience working on programmes/projects in emerging markets, especially in Sub-Saharan Africa is highly desirable.
• Ability to work both independently and within teams toward expected outcomes.
• Ability to present information in a concise, insightful, and structured manner, written and oral.
• Strong problem-solving and analytical skills, including sound knowledge of data analysis, strategic planning, and project management practices.
• Fluency in English (oral and written).

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