Strategy, Operations & Performance Lead

The job has expired.

Job Reference: tbigc/TP/5126/195
Number of Positions: 1
Contract Type: Permanent/Full Time
Contract Details: Ongoing
Salary: £60,000-£80,000
Working Hours: 35 Hours per week
Closing Date: 29/11/2020
Job Category: Policy
Business Area / Division: Policy - Tech and Public Policy
Business Unit: United Kingdom
Location: London

Focus of the Role

The technological revolution is the central issue for modern, progressive policymakers. Properly managed it can help build a better and more equal society for everyone. But achieving this vision requires a determined effort to understand the new reality, in order to resolve the new challenges arising from the internet era and accelerate the opportunities it presents. 

Our Technology and Public Policy programme exists to help policymakers master the implications of the technology revolution and deliver progressive policy and strategy for the 21st century. This short deck explains more about the overall programme and our team culture.

As we scale our tech policy programme there is a significant premium on ensuring that the strategy, tools, data and insights are in place to help us track our performance and impact, learn from our experience and continuously improve. This role sits in our central programme office and is responsible for identifying and executing opportunities to improve our overall efficiency, as well as developing and tracking key performance metrics and working with the leadership team on long-term strategy and financial planning.  

The post holder will report to the Executive Director and be supported by a performance analyst. They will work closely with the tech policy programme’s community lead and the heads of the four tech policy units. 

Job Introduction

The key objectives for the role are: 

  • To build and configure common tools and platforms for the team to use in their day-to-day work, streamlining processes and automating repetitive actions wherever possible 
  • To set up live reporting against our activities and outputs, so that have real-time visibility into how we are allocating resources and what impact we are generating 
  • To develop the long-term strategy for scaling the team, including exploring new operating models, future geographies and financial scenarios. 

Key Responsibilities

The post holder will: 

  • Be responsible for extracting and analysing data to drive performance 
  • Develop a deep, quantitative view of our programme and its impact 
  • Build and maintain common tools, playbooks, workflows and reporting 
  • Work with the ED to develop strategy and track programme impact 
  • Manage the programme budget and financial forecasting 
  • Line manage a senior performance analyst 

Person Specification

The following criteria must be met: 

  • Bachelor’s degree in business / economics or a STEM subject 
  • 6+ years’ experience in consulting, finance, operations or strategy 
  • Confident building complex models and dashboards in Excel / Power BI 
  • Confident working with common data formats e.g. SQL, XML, Json 
  • Confident building with SaaS tools and automation e.g. Trello, Airtable, Zapier, Salesforce, Google Analytics 
  • Able to produce clear and concise analysis in both written and deck formats 
  • A great collaborator, driven to seek out insights and biased toward action 
  • An entrepreneurial attitude, excited by the opportunity to own and develop a new role 

The following is also desirable: 

  • A keen interest in developments in technology and the tech industry 
  • Willingness to contribute to wider policy debates 

About The Institute

The Tony Blair Institute (TBI) is a mission-driven not for profit organisation. It exists to equip political leaders and governments with the tools to create open, inclusive and prosperous societies in a globalised world.

We do this within two connected divisions:

Government Advisory

Our Government Advisory teams work directly with political leaders and governments around the world to implement reforms that improve the lives of their citizens. It has both non-profit partners and a client base and its outputs cover a range of disciplines and projects across countries in Africa, the Middle East, Eastern Europe and South Asia.

Policy Futures

Our Policy Futures work encompasses three broad areas:

  • Renewing the Centre: developing a bold and innovative domestic policy programme to help renew the centre ground of British politics;
  • Tech and Public Policy: exploring the policy challenges and opportunities presented by the technological revolution; and
  • Extremism Policy Unit: creating solutions designed to tackle the threat of extremist ideologies in the UK and around the world.

What we believe in as an organisation:

  • Open and Progressive – you’ll believe in the value of teamwork
  • Bold and Pragmatic – you’ll approach everything you do with integrity and authenticity
  • Optimistic Changemakers – you’ll be focused on results

TBI believes embracing diversity and inclusion make us a better place to work.  It’s our goal to reflect everyone in society and we actively welcome applications from individuals and groups who are under-represented in the workplace. We celebrate difference be it ethnicity, religion, age, gender or gender identity, sexual orientation or disability.

We will only ever assess you on your abilities and fit for a role. We’re happy to discuss any adjustments you need to ensure a level playing field during recruitment and, if you're successful, discuss any adjustments you might need to thrive in your role.