Head of Tech for Development, Eastern European Country

Focus of the Role

Are you excited by the prospect of transforming developing and emerging nations in Eastern Europe through the application of technology and innovations across public services and health? Do you have experience consulting or working across the e-health sector or in the tech field, and leading teams to drive systemic and transformative change in an emerging or developing country?

Our main objective in this strategically important role is to rapidly deploy a tech for development initiative in a a Eastern European country, which has been enabled by a dynamic external partner across existing and new operations in our Government Advisory and Tech & Public Policy divisions. This landmark initiative will be delivered in 30 countries. 

We have an advisory team embedded in-country, including some who are now working within the central government to deploy data technologies to support the country’s COVID-19 response.

An exciting opportunity exists to work with the relevant ministries to implement a suite of technology products to support the health response and more. The post holder will drive the in-country tech for development programme, leading a tech team based in country. The post holder will also work closely with TBI’s Global Director Tech for Development and his/her team to deliver our global plan.

This is a senior role requiring an exceptional candidate with relevant expertise, deep networks with government and/or industry in-country or other peer countries.

Key Responsibilities

­­­­­­­­­­­­­­­­­­­­­­­Key outcomes of the role

• Delivery of our tech for development country programme plan created and staffed with engaged and results-oriented people 
• Increase the availability and interoperability of quality health data and information systems
• Establish effective and trusted relationships with senior politicians in government, such as Presidents, PMs, Ministers and Special Advisors, securing mandate with at least one key counterpart as regular contact
• Help forge an enabling environment for health information systems, with increased demand and use of health data
• Tangible results delivered in tech for development, including deployment of solutions ranging from the current pandemic response and digital health offer (ie. a critical data management product as part of the country’s Covid-19 health response), as well as to proximate use cases such as electronic health records and telemedicine
• Thought leadership recognised in country/regionally/globally and contribution to our tech for development global offer and playbook
• Expenditure in line with budget

Role summary

• Strategy and Planning: design, maintain and continually improve: (i) the country strategy for tech for development; and (ii) plans and tools to roll out the strategy for e-health, within one ministry or across government
• Government Relations: establish effective and trusted relationships with senior politicians in government, such as Presidents, PMs, Minister and Special Advisors. Secure mandates with at least one key counterpart as regular contact, in service of our mission, to support political leaders to achieve results that benefit the people of the country and in service of our tech for development initiative
• Execution and Monitoring: establish, review and maintain project goals, plans, proof points and KPIs. Serve as the focal point for tech for development in country, project and output quality control and design tools to support execution. Report and engage with Country Head, and the Global Director Tech for Development and her team to drive delivery, ideate, troubleshoot and manage the initiative across TBI. Ensure expenditure is utilised in line with budget with robust management accounts and accountability established. Ensure all necessary risk, legal and financial compliance and processes are in place
• People: recruit, manage and develop a country team to report to post holder. Shape and embody a culture that drives innovation and delivery. Provide quality control of new hires and ongoing development and mentoring. The post holder and his/her team are expected to play key roles in the broader community at TBI and will be expected to build strong working relationships
• External Relations (non-governmental): engage with relevant external stakeholders such as tech hubs/incubators, investors, other not for profit organisations, media, suppliers and agencies
• One TBI: the post holder will formally report into the Country Head and form part of the wider team and country programme. They will be matrixed on deliverables and work with the Global Director, Tech for Development based in London and his/her team. Other key relationships will be with the Executive Directors for External Relations, Government Advisory, Tech & Public Policy, and our Legal, HR and Finance support teams

Person Specification

We are looking for an experienced leader:

• With a minimum of 7 years’ experience in management consulting, government or government advisory, related to digital health or health informatics
• With experience in the development and operations of robust technology solutions in a public health environment
• With experience strengthening health information systems and digital health approaches
• With experience in business operations, technology, consulting or advisory functions
• With deep understanding of healthcare systems, health management systems and digital health, particularly across Eastern Europe
• Who is strategic and can challenge the status-quo and develop plans for successful delivery of challenging objectives
• Who commits to business objectives and pulls out the stops to make sure they are always met
• With outstanding management skills and the proven ability to build and inspire teams to achieve exceptional objectives
• Who is a communicator and influencer, from board level through to technical level and is adept at managing up and beyond hierarchy
• Who has worked or consulted in developing and emerging economies and is sensitive to a diverse range of cultural and regional norms, and will foster a positive spirit of collaboration between our countries and our tech transformation offer
• With a bachelor’s or postgraduate degree or equivalent practical experience

Candidates with fluency in both English and Bosnian-Croatian-Serbian preferred

About The Institute

The Tony Blair Institute (TBI) is a mission-driven not for profit organisation. We exist to equip political leaders and governments to build open, inclusive and prosperous societies. We work hard, every day, to make a difference. When governments work well they are able to create economic and social change in a way that promotes fairness, social justice and opportunity. We work relentlessly to support leader and governments with the challenges they face. Giving them practical solutions and actionable insights, that once implemented, can be transformative for their people  

We do this within two connected divisions: 

 Government Advisory 

Our Advisory Practice works directly with political leaders and governments around the world to implement reforms that improve the lives of their citizens. It has both non-profit partners and a client base and its outputs cover a range of disciplines and projects across countries in Africa, the Middle East, Eastern Europe and South Asia. We are currently in a rapid expansion phase from c. 18 countries at present, to 30 by December 2022.

 Policy Futures 

Our Policy Futures work encompasses three broad areas: 

• Renewing the Centre: developing a bold and innovative domestic policy programme to help renew the centre ground of British politics; 
• Tech and Public Policy: exploring the policy challenges and opportunities presented by the technological revolution; and 
• Extremism Policy Unit: creating solutions designed to tackle the threat of extremist ideologies in the UK and around the world. 

As an organisation, the core beliefs we all embrace are: 

• Open and Progressive: you’ll believe in the value of teamwork 
• Bold and Pragmatic: you’ll approach everything you do with integrity and authenticity 
• Optimistic Changemaker: you’ll be focused on results 

TBI believes embracing diversity and inclusion make us a better place to work.  It’s our goal to reflect everyone in society and we actively welcome applications from individuals and groups who are under-represented in the workplace. We celebrate difference be it ethnicity, religion, age, gender or gender identity, sexual orientation or disability. We will only ever assess you on your abilities and fit for a role. We’re happy to discuss any adjustments you need to ensure a level playing field during recruitment and, if you\'re successful, discuss any adjustments you might need to thrive in your role.