Operations Assistant

tbigc/TP/5126/650 #LI-AG1

Number of Positions:
Contract Type:
Fixed Term/Full Time
Contract Details:
Working Hours:
35 Hours per week
Closing Date:
Job Category:
Business Area / Division:
Advisory - Africa
Business Unit:

Focus of the Role

The Operations Assistant will support the Mozambique team, responsible for providing support to TBI’s activities in country with a focus on finance, operations and security.

The Operations Assistant reports directly to the Country Head, working closely with the Deputy Country Head and Country Management Team, and with support from the Head of Africa Operations and Security.

Key Responsibilities

The Operations Assistant is either directly responsible for implementing the tasks below or overseeing service providers/staff that perform these functions.

Logistics, Stores Management and Procurement

  • Maintain in-country capital equipment and asset log.
  • Understand and help ensure compliance with relevant laws and regulations regarding local and international procurement and import/export procedures.
  • Maintain good relationships with a local network of suppliers, and document local procurement procedures where appropriate. Ensure compliance with TBI policies and procedures when purchasing goods or services locally.
  • Ensure that all safety and security equipment is effectively distributed and maintained and serviced to the appropriate standards.
  • Liaise with TBI Institute Resources teams in London to coordinate tasks such as the shipment of IT equipment, due diligence checks and the review and approval of contracts.

Travel Management

  • Coordinate in-country moves outside of core locations.
  • Support visa applications and arrival procedures for international staff and visitors, including ensuring means of communication within 24 hours of arrival in country.
  • Support VIP visits and coordinate with Senior Leadership, Travel Team and IR to manage on the ground requirements.

Contract Management

  • Provide support to management of supplier contracts.
  • Ensure all suppliers have undergone due diligence checks.


  • Support the CH and Country Management Team in all financial management.

Safety, Security and Access

  • With support from the Global Operations and Security team, develop country-level security SOPs that are contextually appropriate to the risk to TBI staff and activities in-country.
  • Maintain an active network with other agencies as well as key interlocutors to ensure that TBI understands the security context.
  • Ensure that any violation of safety and security rules as well as security incidents are reported to the Country Director and Global Operations and Security team.         
  • Ensure that all TBI locations are compliant with fire regulations and equipped with firefighting equipment where necessary.
  • In locations where physical security measures are installed, ensure that systems are maintained in accordance with the recommended service schedule and faults and issues are fixed in a timely manner.
  • Act as the point of contact in-country to carry out security tasks as directed by the Security and Operations team.
  • Maintain an up-to-date country Flap sheet and communications tree.

Programmatic Support to the Country Director

  • Reporting to the Country Director to be able to support, follow up and update on the activities and projects performed by the Institute in the country.

It is also expected that the role will cover any other duties as required where capacity and availability permits. These duties will be communicated in advance and agreed with the Country Director where possible.

Person Specification

  • Financial Management
  • Experience with Programme Management
  • Experience in Investment Banking and Development Finance
  • Previous experience covering security and operations in Mozambique
  • Previous experience covering logistics and administration in Mozambique
  • Network of suppliers and providers
  • English Fluency

About The Institute

The Tony Blair Institute (TBI) is a mission-driven not for profit organisation. We exist to equip political leaders and governments to build open, inclusive and prosperous societies. We work hard, every day, to make a difference. When governments work well they are able to create economic and social change in a way that promotes fairness, social justice and opportunity. We work relentlessly to support leader and governments with the challenges they face. Giving them practical solutions and actionable insights, that once implemented, can be transformative for their people  

We do this within two connected divisions: 

 Government Advisory 

Our Government Advisory teams work directly with political leaders and governments around the world to implement reforms that improve the lives of their citizens. It works with a variety of partners and its outputs cover a range of disciplines and projects across countries in Africa, the Middle East, Eastern Europe and South Asia.

 Policy Futures 

Our Policy Futures work encompasses three broad areas: 

  • Renewing the Centre: developing a bold and innovative domestic policy programme to help renew the centre ground of British politics; 
  • Tech and Public Policy: exploring the policy challenges and opportunities presented by the technological revolution; and 
  • Extremism Policy Unit: creating solutions designed to tackle the threat of extremist ideologies in the UK and around the world. 

As an organisation, the core beliefs we all embrace are: 

  • Open and Progressive: you’ll believe in the value of teamwork 
  • Bold and Pragmatic: you’ll approach everything you do with integrity and authenticity 
  • Optimistic Changemaker: you’ll be focused on results 

TBI believes embracing diversity and inclusion make us a better place to work.  It’s our goal to reflect everyone in society and we actively welcome applications from individuals and groups who are under-represented in the workplace. We celebrate difference be it ethnicity, religion, age, gender or gender identity, sexual orientation or disability. We will only ever assess you on your abilities and fit for a role. We’re happy to discuss any adjustments you need to ensure a level playing field during recruitment and, if you\'re successful, discuss any adjustments you might need to thrive in your role.