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CRM Marketing and Data Analyst

Job Reference tbigc/TP/53380/692 #LI-NM1

Number of Positions:
Contract Type:
Permanent/Full Time
Contract Details:
Working Hours:
Closing Date:
Job Category:
External Relations
Business Area / Division:
External Relations
Business Unit:
External Relations

Focus of the Role

We are looking for an enthusiastic CRM Marketing and Data Analyst. The CRM Marketing and Data Analyst will report to the CRM Manager and work closely with our CRM stakeholders to maintain and improve use of the data our existing CRM system.


Job Introduction

The right candidate will have working experience of working with customer insights and maintaining data integrity within CRM systems. The right candidate will be joining TBI at an exciting time of growth and evolution during which data and maximising its impact will take a central position.

Please note, it is essential you have an existing right to work in UK to apply for this role.

Key Responsibilities

Responsibilities will include:

  • Supporting the delivery of contact insights and marketing performance
  • Support the correct entry of data to maximise insights
  • Conduct regular data cleansing of the CRM
  • Assist in coordinating data collection
  • Support teams to maintain their data
  • Review data integrity levels via CRM Database queries
  • Maintaining minimum data standards
  • Perform duplicate record cleansing
  • Maximise the CRM Data cleansing Dashboard
  • Report on CRM data integrity
  • Monitor data exchanges through integrations

Person Specification

  • Strong understanding of data cleansing practices
  • Working experience of building queries
  • Excellent excel skills
  • Good written skills and experience of report writing
  • Strong verbal skills
  • Good time management skills
  • Working knowledge of Microsoft Dynamics 365 and Office 365
  • Graduate level or MS accredited would be beneficial

About The Institute

The Tony Blair Institute (TBI) is a mission-driven not for profit organisation. We exist to equip political leaders and governments to build open, inclusive and prosperous societies. We work hard, every day, to make a difference. When governments work well they are able to create economic and social change in a way that promotes fairness, social justice and opportunity. We work relentlessly to support leader and governments with the challenges they face. Giving them practical solutions and actionable insights, that once implemented, can be transformative for their people  

We do this within two connected divisions: 

 Government Advisory 

Our Government Advisory teams work directly with political leaders and governments around the world to implement reforms that improve the lives of their citizens. It works with a variety of partners and its outputs cover a range of disciplines and projects across countries in Africa, the Middle East, Eastern Europe and South Asia.

 Policy Futures 

Our Policy Futures work encompasses three broad areas: 

  • Renewing the Centre: developing a bold and innovative domestic policy programme to help renew the centre ground of British politics; 
  • Tech and Public Policy: exploring the policy challenges and opportunities presented by the technological revolution; and 
  • Extremism Policy Unit: creating solutions designed to tackle the threat of extremist ideologies in the UK and around the world. 

As an organisation, the core beliefs we all embrace are: 

  • Open and Progressive: you’ll believe in the value of teamwork 
  • Bold and Pragmatic: you’ll approach everything you do with integrity and authenticity 
  • Optimistic Changemaker: you’ll be focused on results 

TBI believes embracing diversity and inclusion make us a better place to work.  It’s our goal to reflect everyone in society and we actively welcome applications from individuals and groups who are under-represented in the workplace. We celebrate difference be it ethnicity, religion, age, gender or gender identity, sexual orientation or disability. We will only ever assess you on your abilities and fit for a role. We’re happy to discuss any adjustments you need to ensure a level playing field during recruitment and, if you\'re successful, discuss any adjustments you might need to thrive in your role.